1. Shipping Methods

We offer a variety of shipping methods, including standard mail and expedited express services. All orders are shipped by reliable shipping companies selected by us.

2. Processing Time

All orders will be processed within 1-3 business days after payment is confirmed. Processing time may vary depending on inventory availability and order volume.

3. Shipping Time

Standard mail: Usually takes 5-10 business days to arrive.

Expedited express: Usually takes 1-3 business days to arrive.

Please note that shipping time may be delayed due to uncontrollable factors such as geographical location, weather conditions and holidays.

4. Shipping Costs

Shipping costs will be automatically calculated at checkout based on the selected shipping method. Free shipping activities will be clearly identified on the checkout page.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the shipping status of your order on our shipping partner website.

6. International Shipping

We currently only support domestic shipping. We may expand to international shipping in the future, so stay tuned.

7. Loss and Damage

If your package is lost or damaged during shipping, please contact our customer service as soon as possible and we will assist you in making a claim.

8. Address Change

Please make sure to enter the correct shipping address when placing an order. If you need to change the address, please contact our customer service team as soon as possible before the order is processed.

9. Customer Service

If you have any questions about the shipping terms, please feel free to contact our customer service team by email or phone and we will be happy to help you.